Quality assurance which we do not leave to factory

as expert in printing industry, we understand the importance of on-site management.

When choosing our partner factories, we concern following points as the main requirement to our selected partners :

  • Managements share the same value with each other
  • Reliable management system

As for production process, our sales engineers discuss with factories about following points :

  • Design and specification confirmation before sample making
  • Mass production procedure confirmation

Familiar to production process, confirm design and quality, also adequacy and acceptability by ourselves. Never push the responsibility to factory only.
This is Yamacs (HK) Quality.

◆To provide high quality products stably, our Quality Assurance department works with partner factories following subjects :

  • Support factories’ improvement activity
  • Support to analyze defective root cause
  • Perform QC process review to prevent defective occurrence

Quality assurance achieved by every Yamacs (HK) staff

after received order, through our business process, i.e. specification indication to factory, specification confirmation, place order to factory and delivery to customer, every department takes responsibility to provide our best service :

  • Sales Engineer…… Manage specification, communication with customers
  • Sales Assistant…… Order management, delivery management
  • Product management (Warehouse)…… Stock management, Final QC before shipment

Perfect quality only possible when everyone completes their duty. This is Yamacs (HK) Quality.

◆ To carry out above commitment, Quality assurance department handles followings subjects :

  • Review and analyze activities in our workflow
  • Set-up rules and instruction, announce and guide our staff to follow
  • Support improvement activity in different department